Consultinghtc manages your facilities with a focus on capital and timeconstraints to preserve and enhance the value of the investment.
For this reason, we manage hotels with flexible business models and hotelbrands with products in different segments.
Revenue Management
- Rooms market mix
- Yield and pricing reviews
- Special Account Management
- Franchise Related Activities
- Room Inventory Controls
- Revenue Maximisation Reviews
Design, Branding, Communication
- Customer experience and its spatial or digital integrity
- Integrated public relations and communication strategies
Marketing & Sales
- Competitive set analysis; SWOT analysis, pricing and touroperator partners
- Defining the optimum segmentation mix and appropriate bookingsources (OTAs, Tour Operators, Affiliates, etc.)
- Contract policies with domestic and international travel agencies
- Digital Marketing; strategy, content, email, SEO, social media,website optimisation, YouTube and paid search engines
Rentals
- Leasing of Outlets at property level
- Management of leases and other third party contracts
Human Resources
- A dynamic organisational structure
- Human resources planning; job descriptions, recruitment,orientation, training and development programmes
- Remuneration and Benefits Management
- Performance Management; appraisals and incentive plans
- Staff relations
- Creating a belonging-orientated company culture
- Digital HR Management
Food & Beverage
- Branding, concept and experience development
- Menu development and engineering
- Operational review and optimization
Development Consultancy
- Concept design
- Detailed budget planning
- Value engineering
- Procurement
- Renovation and new construction
Finance, Accounting and Reporting
- Establishment of accounting and reporting systems
- Preparation of simple and up-to-date financial statements including monthly financial results
- Annual budgeting, execution and review
- Provisional budget and estimated income, salaries and other similar expenses and operating expenses
- Cost-benefit analysis of each hotel department and point of sale
- CapEx monitoring and FF&E budgeting
- Debtor review and management
- Cost KPI benchmarking
Pre-Opening Services
- Material and equipment selection, procurement, contracting
- Training and recruitment of personnel
- Inventory and inventory count before opening
- Negotiating contracts with all potential customers (tour operators, OTAs, etc.)
- Planning for the opening launch
Sustainability
- Future-proofing the investment against ESG regulations and trends
